Privacy Policy - UseArticle

1. Who We Are

UseArticle (usearticle.com) is an AI-powered affiliate website builder. This policy explains how we handle your data when you use our platform.

2. What We Collect

We collect the following information:

Information you provide

Account details: Name, email address, and password when you sign up.
Payment information: Processed securely through Stripe. We do not store your credit card details on our servers.
Content: Websites, articles, product data, and affiliate links you create on our platform.
Support messages: Conversations through our Crisp chat widget.

Information collected automatically

Usage data: Pages visited, features used, and general interaction patterns.
Device info: Browser type, operating system, and screen size.
Cookies: We use cookies for authentication, analytics, and affiliate tracking (see Cookies section below).

3. How We Use Your Data

To provide and maintain the UseArticle platform.
To process payments and manage your subscription.
To respond to your support requests.
To send important updates about your account or our service (not marketing spam).
To improve our platform based on usage patterns.
To detect and prevent fraud or abuse.

4. Third-Party Services

We use the following third-party services that may process your data:

Stripe - Payment processing. Stripe's Privacy Policy
Crisp - Customer support chat.
Affonso Analytics - Website analytics and affiliate tracking.
OpenAI - AI content generation (for BYOK users, your API key is sent directly to OpenAI).

We do not sell, rent, or trade your personal data to any third parties.

5. Cookies

We use cookies for:

Authentication: To keep you logged in.
Analytics: To understand how people use UseArticle so we can improve it.
Affiliate tracking: To track referrals for our affiliate program (30-day cookie duration).

You can disable cookies in your browser settings, but some features of UseArticle may not work properly without them.

6. Your Content

You own all the content you create on UseArticle (articles, websites, product data).
We do not use your content to train AI models.
We may access your content only when necessary to provide support or investigate abuse.
If you delete your account, your content will be permanently removed from our servers.

7. Data Security

We take reasonable measures to protect your data, including encrypted connections (HTTPS), secure payment processing through Stripe, and secure storage of credentials. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access your personal data - you can view your account information anytime.
Update your information from your account settings.
Export your content before deleting your account.
Delete your account and all associated data by contacting us.
Opt out of non-essential communications.

To exercise any of these rights, contact us at hello@usearticle.com.

9. Data Retention

We keep your data for as long as your account is active. If you delete your account, we will remove your personal data and content from our servers. We may retain anonymized, aggregated data for analytics purposes.

10. Children

UseArticle is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

11. Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or through the platform. The "last updated" date at the top will always reflect the latest version.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, reach out to us at hello@usearticle.com, through the support chat on our website, or visit our contact page.